Warranty Policy

Warranty Policy

1. Commercial Warranty

Starting from July 1, 2022, ZENOPIX brand’s hardware products are covered by a two-year and five-year limited manufacturer warranty, which pertains to manufacturing and assembly errors, material defects, or incorrect assembly caused or held responsible by the manufacturer.

1.1. Products Covered

All ZENOPIX hardware products covered by this warranty include with a default 2-year warranty. At the customer’s request, the warranty can be increased to 5 years, with the set warranty amount for each year being added. This will be indicated on the invoice to the customer.

1.2. Warranty Beneficiary

The warranty is provided to the individual or company who purchases the products, which are declared as new goods for initial use, from an authorized dealer, distributor, or directly from the Manufacturer (“Customer”).

1.3. Manufacturer and Contact Information

The party offering the warranty (“Zenopix Electronic Limited Company”):

Brand: ZENOPİX

Company: Zenopix Limited Company (Canada) / Zenopix Electronic Limited Company (Turkey)

Address: Söğütözü Mah. Söğütözü Cad. Koç Kuleleri A Blok No: 13, Çankaya/Ankara/Turkey

Phone: +90 312 911 70 17

Address: 7 Vulcan Street Etobicoke, ON M9W 1L3 Toronto/CANADA

Phone: +1 (416) 747-1611

Email: info@zenopix.com

Website: www.zenopix.com